Fetch is a very caring Spa... They are always very gentle with my Luna; a Teacup Maltese and put her at ease when I take her in for grooming. She looks precious with her little bows and so very soft and fluffy when I pick her up. The Spa is always very spotless, bright and quite the boutique for your little or big 4Pawed baby. If you haven't yet... give them a try!