November 25, 2011
What an incredible organization. Professional, caring, and much more than a pet sitting service. Initially I was signed up with the regular pet sitting service with Annie. She was great with Max. But soon after he was diagnosed with cancer so I was connected to the Specialized Care division of JoyCares. You are matched with a Registered Vet Tech for in-home services. Although a little apprehensive to introduce him to new people who didn't know him and would be caring for him, my fears quickly disappeared after the initial meeting. They do a thorough evaluation, asking a lot of questions, down to the minor details. I can't speak highly enough of the Special Care Manager, Kris Payden, and the care that was provided for Max while away for a few days. Kris not only bonded with Max, but I felt an immediate connection with her as well. I left town feeling very peaceful knowing the level of care would be the same as if I was doing it myself. It was an incredible experience for Max and for me. He was a very happy boy, and I was a very happy canine Mom. Even after our contracted time was over I received follow up calls to see how he was doing. JoyCares is a wonderful facility with the best staff. They truly care about your pet, and it is evident from the minute they walk into your home. I will continue to utilize their services and would highly recommend them to anyone.
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